(Hybrid) Operational Manager

Express Gold Indonesia · 📍 Cipayung · Diposting 2026-10-12
FULL_TIME⭐ TERVERIFIKASI
Rp 24.000.000 – Rp 28.000.000 per month
Express Gold Indonesia is seeking a dynamic and experienced Operational Manager to join our team. In this role, you will be responsible for overseeing the day-to-day operations of our business, ensuring efficiency, productivity, and compliance with company policies and regulations. The ideal candidate will have a strong background in operations management and a proven track record of success in a similar role. This is a hybrid position, offering the flexibility to work from the office and from home.

📋 Tanggung Jawab Pekerjaan

Oversee the day-to-day operations of the business, ensuring efficiency and productivity.,Develop and implement operational strategies to improve performance and achieve company goals.,Manage and supervise a team of operational staff, providing guidance and support.,Ensure compliance with company policies, procedures, and regulations.,Monitor and analyze operational data to identify areas for improvement and implement corrective actions.,Coordinate with other departments to ensure seamless operations and effective communication.,Handle customer inquiries and complaints, ensuring a high level of customer satisfaction.,Stay updated with industry trends and best practices, and implement relevant improvements.

🎓 Kualifikasi & Syarat

Bachelor's degree in Business Administration, Operations Management, or a related field.,Minimum of 5 years of experience in operations management or a similar role.,Proven track record of success in managing operations and improving efficiency.,Strong leadership and team management skills.,Excellent communication and interpersonal skills.,Proficiency in using operational software and tools.,Familiarity with industry regulations and compliance requirements.,Ability to work in a hybrid environment and manage remote teams.

🛠️ Keahlian

Operations managementTeam leadershipData analysisProcess improvementCustomer serviceCompliance managementSoftware proficiencyHybrid work management
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