Front Desk Officer - Aesthetic Clinic (Jakarta Pusat)

Join Bio Tosca Aesthetics, a leading aesthetic clinic in Jakarta, as a Front Desk Officer and become the welcoming face of our premium healthcare services. In this dynamic role, you will play a pivotal part in delivering exceptional patient experiences, managing our reception area, and ensuring smooth operations. Located in the heart of Jakarta Pusat, our clinic offers a vibrant and professional environment where your skills and dedication will be valued. This is your chance to be part of a team that prioritizes patient care and professional growth.

As a Front Desk Officer at Bio Tosca Aesthetics, you will be the first point of contact for our patients, setting the tone for their entire visit. You will handle appointments, manage patient records using our in-house system, and coordinate with our medical team to ensure seamless service delivery. This role is perfect for someone who thrives in a fast-paced environment, is passionate about customer service, and wants to make a meaningful impact in the healthcare industry.

We offer a competitive salary, a supportive work environment, and opportunities for professional development. Join us and be part of a clinic that is committed to excellence and innovation in aesthetic medicine.

📋 Tanggung Jawab Pekerjaan

• Greet and assist patients at the reception desk, ensuring a warm and professional welcome.
• Manage and schedule appointments using our in-house system and calendar tools.
• Handle patient inquiries and provide information about our services and facilities.
• Coordinate with the medical team to ensure smooth and efficient service delivery.
• Maintain accurate patient records and medical histories.
• Assist in the management of patient billing and insurance claims.
• Ensure compliance with clinic policies and procedures.
• Provide exceptional customer service to enhance patient satisfaction.

🎓 Kualifikasi & Syarat

• Minimum 1 year of experience in a front desk or receptionist role, preferably in a healthcare setting.
• Proficient in using Microsoft Office Suite, particularly Excel and Outlook.
• Excellent communication and interpersonal skills.
• Strong organizational and time management skills.
• Ability to work well under pressure in a fast-paced environment.
• Familiarity with healthcare terminology and practices.
• Bachelor's degree in Business Administration, Hospitality, or a related field is a plus.
• Ability to multitask and prioritize effectively.

🛠️ Keahlian

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